Shipping Policy
Last updated: August 05, 2024
At PARADYM Supplements, we are committed to ensuring that your orders are processed and delivered promptly. Please review our shipping policy below for important information regarding the shipping process.
Order Processing:
- Order Fulfillment: Orders are fulfilled Monday through Friday, excluding United States holidays. We fulfill orders in the order they are received.
- Processing Time:
- Orders received before 1:00 PM CST are processed and shipped on the same business day.
- Orders received after 1:00 PM CST will be processed and shipped on the next business day.
- Tracking Information:
- Tracking numbers are provided once your order has been processed and shipped. Please note that tracking information may take up to 24-48 hours to update after shipment.
Shipping Methods and Times:
- Domestic Shipping (United States):
- Standard Shipping: Estimated delivery time is 3-7 business days.
- Note: Delivery times are estimates and may vary based on factors such as location and carrier delays.
- International Shipping:
- International shipping times may vary widely depending on the destination country and customs processes.
- Estimated delivery time for international orders is typically 2-4 weeks, but delays may occur due to customs inspections or other unforeseen circumstances.
- Customers are responsible for any additional customs fees, taxes, or import duties that may apply.
Shipping Costs:
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- Any applicable shipping promotions or discounts will be automatically applied at checkout.
Address Changes and Order Modifications:
- If you need to change your shipping address or modify your order, please contact us as soon as possible at support@paradymsupplements.com. We will do our best to accommodate your request, but changes cannot be guaranteed once an order has been placed.
Lost or Delayed Shipments:
- If you believe there is an issue with the shipping of your order, please contact us at support@paradymsupplements.com. We will work with the carrier to resolve any issues as quickly as possible.
Contact Us:
- For any questions or concerns regarding your order or shipping, please reach out to our customer support team at support@paradymsupplements.com.